Terms and policy

Response:

Since I’m a tour guide, the chances are high that unforunately I cannot pick up phone calls all the time, if you contact me via e-mail I can assure you to get a response back within 48 hours.

Discounts:  

For every returning or referred guest we give a 5-10% discounts for all tour guide services.

Payment:

I accept EUR, USD and HUF as payment. Furthermore cash or cards via transactions are accepted. If you would like to book an activity ahead of time, it needs to booked prior to your arrival, this means you have to pay at least 10-20% of it or the whole sum depending on the activity and it’s providers. 
My hourly wage is always set by our mutual agreement, it mainly depends on the amount of visitors and the length of days. 
One last thing, I can provide receipts and invoices of course, I can give one out for every payment in the future.

Cancellations:

Please leave a notice 1-2 weeks in advance regrading your cancellation. (In this case we can start and accept other bookings) There is a full refund limited to my tour guide services with no extra charges.

Complaints: 

Please notify me as soon as possible during your stay about any complaints you might have, this way we can solve it swiftly and efficiently.

Pictures and Feedback:

I only put pictures in the photo gallery, of course after a thorough selection and an agreement on your side.
Feedbacks are greatly appreciated on the website. :) 

Sources:

Books: I’ve utilised a few of my favorite history books through out the whole website, I really recommend them for purchase.
Pictures: Almost all of the  pictures that you can see on the website are done by my partner, who only does this as a hobby, rights to these are reserved. Just some of them was sent to me by my partners.

Trademarks:

Iditours logo and all other product or service names or slogans displayed on the Site are registered and/or common law trademarks of Iditours, and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Iditours or the applicable trademark holder. In addition, the look and feel of the site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Iditours and may not be copied, imitated or used, in whole or in part, without the prior written permission of Iditours. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Iditours. 

 

Personal Details:

Employee: Veres Ildikó
Job Title: Tour Guide & Tour Coordinatour
Tour-Guide Licence: Nr.: 120280
Issued by: Hungarian Trade Licensing Office
Name: Ildikó Veres
Language: English
Date of issue: 05.02.2013
Tour-Guide Certificate:  
Certificate number: 412707
Professional exam results: “5”
Date of issue: 11.11.2012
Tour-Manager Certificate:
Certificate number: 412707
Professional exam results: “5”
Date of issue: 20.10.2013.
State Accredited Language Examination
Certificate number: 1406776
Date of issue: 18.01.2012.

Company Details:

Employer: CDG Progman L.t.d.
Address:Budapest, 1106, Keresztúri út 202-206.
Tax number: HU 23591606
VAT: 23591606242

Bank Account information:

Bank: UniCredit Bank Hungary Zrt.
IBAN: HU20 1091 8001 0000 0038 8132 0003
Address: Budapest, Kőrosi Csoma Sándor sétány 8.

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